Sometimes you need a password to access a Phoenix BIOS.
The basic input/output system, or BIOS, is a program that acts as a digital liaison, managing communications between peripherals and the operating system. Because the BIOS is critical to the operation of a PC, some computer manufacturers and workplaces employ a password for security. If the password is lost or has been reset through electrostatic discharge, it would be impossible to guess without the aid of computer forensics. Sometimes you can gain access to the BIOS through the keyboard, depending on the computer, but typically the solution is mechanical.
Instructions
Locate Phoenix BIOS Passwords
1. You may need your serial number to obtain a BIOS password from the manufacturer.
Contact your computer manufacturer. All computer manufacturers have websites with technical support available. Have your computer model number and serial number ready. If the manufacturer is unable to help locate a password, standard back-door passwords may help.
2. So-called back-door passwords may help you access the BIOS.
Try using the following back-door passwords to access the BIOS: phoenix, PHOENIX, CMOS, BIOS. BIOS passwords are case sensitive.
3. Contact the motherboard's manufacturer if the back-door passwords failed. Find the motherboard's website for technical support. You will need to open the computer case if you do not know the motherboard brand.
4. Electrostatic discharge can reset a BIOS password.
Shutdown and unplug the computer. Unplug the monitor and all peripherals from the PC, including speakers and USB devices. Ground yourself by wearing an antistatic wristband clipped to the metal case, or touch something metal before you open the case. Use the screwdriver to loosen and remove the screws from the case. Look for the motherboard, the largest circuit board inside, attached to one side of the case.
5. Printing on a motherboard can be hard to see without a magnifying glass.
Examine the motherboard for a brand name. A good place to start searching is near the processor, the large square box on the motherboard. A flashlight and magnifying glass are especially useful for a clear view of the motherboard. The brand name could be printed anywhere or, sometimes, not at all.
6. The motherboard battery is round and fairly flat.
Locate the CMOS battery while you have the case open. If contacting the motherboard manufacturer failed, you will have to remove the battery. The battery is circular, about the size of a dime, but as thick as two to three stacked dimes. Do not disconnect or remove anything yet.
Removing the CMOS Battery
7. Note the location of any cables that need to be disconnected.
Use the digital camera to take pictures of the motherboard, or sketch the location of cables and connectors. If any components or cables need to be moved or unplugged to reach the battery, you want to remember their exact location.
8. Leave the battery out for at least 20 minutes.
Remove the CMOS battery carefully so as not to snap or break the clamps. Leave the battery out for 20 to 25 minutes to allow the capacitors to completely discharge any memory. Avoid touching anything else in the computer.
9. Tighten the case screws when done.
Return the battery to the motherboard, and reconnect any cables that were disconnected in the case. Close the computer case and tighten the screws.
10. Look for the setup message on the monitor.
Turn on the computer and closely watch the monitor for the "Entering Setup" message that appears before Windows starts. The message will tell you which key to press to enter the BIOS setup. You may need to reboot a few times to see the message, as it appears on the screen for just a few seconds.
11. Carefully read the settings information on the monitor.
Follow the directions on the monitor for changing the date, boot sequence, and any other settings. Work slowly and read the screen directions thoroughly. Be alert and cautious. Once the settings are saved, the system will start, and the password will have been removed.
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