Modems are typically installed in the PCI slot.
If the internal modem in your computer has stopped working, you may need to remove it from the computer in order to prevent hardware conflicts. Internal modems are typically installed in a PCI slot on the motherboard. There are usually a number of PCI slots on a mother board so that multiple cards can be added to increase the computer's functionality. To access the internal modem, you will need to remove part of your computer's casing.
Instructions
1. Turn off the computer and unplug it from the wall. Press down and hold the power button for about 10 seconds to drain the computer's capacitors. This can prevent possible shorting.
2. Remove the computer's casing to gain access to the motherboard. Most desktops will have a side of the casing that is secured by 2 or more screws. These screws can be removed and the casing's side can be slid off pulling backwards. Other desktops may require you to remove the faceplate or release a plastic latch or something similar. You can check with your computer's manual or manufacturer's support page for more information on dismantling the case.
3. Remove the screw that is securing the modem. Pull straight out on the modem to remove it. If it is stubborn and won't come out easily, you can try to rock the card gently parallel to the PCI slot. Never rock or wiggle the card perpendicularly to the PCI slot.
Tags: your computer, computer casing, installed slot, internal modem, need remove, typically installed